Internet of Things

Enabling businesses to digitally transform through customizable platforms.

Our IoT Products

 We have a multitude of existing custom technologies that we have developed to seamlessly integrate into the creation of your solution. 

Hellothing by Fastcomm

  • IoT Gateway
  • L10
  • M10
  • Smart ICE
  • Smart Refrigeration

Hellothing IoT Gateway

The Hellothing IOT gateway creates a “portal” for transmitting locally aggregated data points, at the edge (restaurant, store, farm, factory, etc.), to the cloud platform. The NB-IoT enabled gateway utilises the latest in what mobile network technology has to offer. 

Local interfaces 

  • IO connections 
  • 1 Wire interface 
  • RS232/RS485 communication bus 
  • TTL UART 

Expansion options 

  • LoraNet radio interface 
  • BLE 

Uplink connectivity options 

  • NB-IoT 
  • LTE CAT M1 
  • 3G 
  • 2G 
  • WIFI 
Read more

HELLOTHING LTE CAT M1 / NB-IOT MODEM

The hellothing L10 is a compact, self-contained wireless modem that is compatible with the GSM, GPRS, and EDGE networks, and WCDMA and HSPA protocols. Based on the popular Quectel BG96-family modem modules, this deployment-ready modem is easily integrated into any system that can communicate via a standard asynchronous serial interface. 

HELLOTHING M10 3G MODEM

The Fastcomm M10 is a compact, self-contained wireless modem that is compatible with the GSM, GPRS, and EDGE networks, and WCDMA and HSPA protocols. Based on the popular TelitUL865- family modem modules, this deployment-ready modem is easily integrated into any system that can communicate via a standard asynchronous serial interface. 

SMART ICE GATEWAY

The Gateway provides real time monitoring, 2-way control and valuable insights into the health of your ice machine. 

Save money by empowering your technicians to effectively diagnose issues before they arrive on site. 

Real time notifications via email and text allow you to resolve issues before your customer’s bin is empty and you get that dreaded call.

Our plug and play solution is easily installed on Hoshizaki and Scotsman cubers.

Features:
  • Water resistant housing
  • Easy Installation
  • -20 degC to 70 degC operating range
  • 9 – 12 VDC PSU Input Range
  • 1-Wire Sensor Support (Temperature Sensors)
  • 1x RS485 Serial Expansion Port (Wired Communication up to 4000 ft)
  • 4x GPIO Ports
  • 2x Pulse Based Flow Sensor Inputs
  • 1x Relay Switching Output
  • 1x TTL UART
  • Lora Support (Via External Add On)
  • Extended Coverage LTE Cat M1/NBIoT Modem
  • PTCRB, FCC, AT&T Certified
Features

SMART FLAKER GATEWAY

The Gateway for Hoshizaki Flaker Ice Machines provides real time monitoring, 2-way control and valuable insights into the health of your ice machine.

 The 3x temperatures sensors monitor and log the machines key operational functions, and will push immediate notifications when readings exceed defined tolerance levels.

 Service technicians now have access to “live” machine data to perform preventative maintenance, resolving issues before they occur. 

 In the event of an alert or beep code a notification is generated, technicians can diagnose and assess the problem, before deploying to the site.  Saving time and money, ensuring that the necessary parts are on the truck, reducing truck rolls & returns. 

 A more Proactive and Efficient approach managing your services and maintenance business.

 

SMART REFRIGERATION GATEWAY

The Gateway provides real time 24/7 temperature monitoring and temperature logging of your freezers, reach-in & undercounter refrigerators and preparation areas.

Simply set your temperature tolerance levels, per sensor and if temperatures exceed your specified levels; you (and/or others) will receive an immediate ALERT notification via TXT and email. Improving your operational efficiencies, food safety, food quality and avoid costly spoilage.

Your regulatory compliant temperature logger, digitally & accurately records and sends measurements to a secure cloud-based server, accessed using the Remote Management Portal.

For more information on our multiple configuration options, please send an email to IOT@Fastcomm.com

Wireless refrigeration sensor

The Wireless Refrigeration Sensor kit provides real time temperature monitoring, recording and immediate alert notifications on your refrigeration unit.

The device is battery powered and each of the 3x sensors can be individually set to monitor specific temperature ranges.   When temperatures exceed the preset conditions, an immediate notification is pushed to the recipient(s).

SMART REFRIGERATION WIRELESS EXTENDER

The Wireless Extender is an aggregator for single or multiple Wireless Refrigeration Sensors.  

We use state of the art encrypted radio technology, your messages are safe secure, and can be sent from up to a mile away.

Development kits & programs

The NB-IoT developer program is to provide the developer community with a Narrow Band IoT end-to-end communication development environment. The program allows developers and partners the ability to rapidly prototype use cases before going to a production environment. The program consists of four focus areas, namely:

The NB-IoT hardware shield solution is compatible with various Arduino boards such as the Uno, Yún, Mega 2560 and Due.

The shield seamlessly plugs onto the Arduino board. On the Arduino Uno, the communication to the shield is done with a software serial port, whereas the Arduino Mega 2560 and Due will have the default as a software serial port with the option of wiring it to a hardware serial port.

The shield has screw terminals that provide access to the Ground, 5V and 3.3V of the Arduino board.

The shield is equipped with a temperature sensor and a push button to provide basic functionality for development and testing.

An analogue reading is available to measure the current supplied to the module. This can be used to plot the power usage of the NB-IoT module and provides the ability to compare the normal operation, LTE PSM (Power Saving Mode) and LTE eDRX (Extended Discontinuous Reception) of the NB-IoT module.

The NB-IoT module has 2G fall-back available.

The primary communication module of the shield is NB-IoT, but the module will be interchangeable which provides access to a 2G, 3G, LTE Cat M1/NB1, EGPRS and a Wi-Fi module.

  • The solution provides an Arduino library that implements all the needed AT commands for Narrow Band communication and functionality.
  • Example code is included with the library to explain its use.
  • A basic data protocol is implemented to send standard data messages to the cloud platform.
  • A custom data protocol may be implemented if more data is sent or if the data is passed through to an additional platform.

The cloud platform communicates with the development kit.

The cloud platform prompts users to sign up and link their NB-IoT kit devices and allow the user to setup/provision their SIM cards.

The platform provides a portal where the user can log in and view all their devices, monitor their operational information and messages sent.

An API is available that provides call-back functionality.

The platform can be configured to send email or SMS notifications to the user.

The NB-IoT hardware shield solution is compatible with various Arduino boards such as the Uno, Yún, Mega 2560 and Due.

The shield seamlessly plugs onto the Arduino board. On the Arduino Uno the communication to the shield is done with a software serial port, whereas the Arduino Mega 2560 and Due will have the default as a software serial port with the option of wiring it to a hardware serial port.

The shield has screw terminals that provide access to the Ground, 5V and 3.3V of the Arduino board.

The shield is equipped with a temperature sensor and a push button to provide basic functionality for development and testing.

An analogue reading is available to measure the current supplied to the module. This can be used to plot the power usage of the NB-IoT module and provides the ability to compare the normal operation, LTE PSM (Power Saving Mode) and LTE eDRX (Extended Discontinuous Reception) of the NB-IoT module.

The NB-IoT module has 2G fall-back available.

The primary communication module of the shield is be NB-IoT, but the module will be interchangeable which provides access to a 2G, 3G, LTE Cat M1/NB1, EGPRS and a Wi-Fi module.

  • The solution provides an Arduino library that implements all the needed AT commands for Narrow Band communication and functionality.
  • Example code is included with the library to explain its use.
  • A basic data protocol is implemented to send standard data messages to the cloud platform.
  • A custom data protocol may be implemented if more data is sent or if the data is passed through to an additional platform.
The cloud platform communicates with the development kit. The cloud platform prompts users to sign up and link their NB-IoT kit devices and allow the user to setup/provision their SIM cards. The platform provides a portal where the user can log in and view all their devices, monitor their operational information and messages sent. An API is available that provides call-back functionality. The platform can be configured to send email or SMS notifications to the user.

NB-IoT development kit

Linking People Places Things
  1. Hellothing NB-IoT Arduino expansion shield
  2. HelloThing L10 NB-IoT modem
  3. NB-IoT SIM
  4. Antenna
  • 12-month access to the hellothing IoT platform.
  • 12-month access to the VC NB-IoT network. T&Cs apply.
  • Technical assistance via the V-Accelerator labs and programs.
  • HelloThing L10 NB-IoT modem library for Arduino.
  • Source code for example Arduino projects

Our IoT Solutions

We have a multitude of existing customizable technologies that we have developed to seamlessly integrate into the creation of your solution. 

Server Room

This monitoring solution aims to provide the IT manager with:

    • A centralized view of all server room environmental parameters, indicating:
      • Presence of water in the room
      • Correct operation of the air conditioning
      • Opening/closing of the server room door
      • Presence of power to servers

Smart Agriculture

Farmers want to monitor the ambient conditions, soil moisture and plant conditions to improve crop yields. This monitoring solution provides the farmer with:

  • Daily reports on the measured environmental status
  • Real-time alerts in case of an exception

Environmental Monitoring

This solution enables the enterprise to measure and monitor their own selection of environmental indicators. It allows for accurate reporting for compliance and health and safety for their workers. This monitoring solution provides the enterprise with:

  • Daily report on measured environmental
  • Real-time alerts in case of an exception

Cold Chain

This monitoring solution aims to provide the Manufacturer with:

  • A view of the goods’ temperature throughout the cold chain;
    from factory/warehouse ->transport -> retail
    • Real-time alerts when the temperature range is exceeded
    • Real-time alerts if a fridge is opened or left open for a period

Elevator and Escalator

The elevator and escalator monitoring solution is a non-invasive IOT solution that can be retrofitted on an elevator or escalator to detect operation and power loss. The “hellothing” platform keeps track of running hours and generates notifications when the elevator needs to be serviced.

Asset Tracking

Enterprises today have multiple assets that are widely dispersed across large areas. Monitoring and managing the use of such assets effectively is simplified with the custom-built devices and technologies that we deploy daily. This monitoring solution aims to provide:

  • Regular or (upon request) real-time views of the location of the asset
  • Alerts when an asset is removed from an area (geofencing)
  • Reports on asset use

Industrial IoT

This monitoring solution provides the Production Manager with a centralized view of all-important machine parameters, indicating:

  • Run time
  • The number of operations executed
  • Alarms or malfunctions

Remote Transformer

This monitoring solution provides the power utility with:

  • Early warning alerts in the case of detection of a malicious event
  • Daily reporting to indicate the status of the transformer environment

Retail Analytics

This monitoring solution provides the retailer with real data about the number of visitors at different times and their behaviour. The solution is less about real-time monitoring and notifications. The accumulative value lies in the data collection, reporting and analytics to provide insights into customer behaviour that can increase revenue.

Smart Water

This monitoring solution provides the utility with:
  • Detailed consumption data
  • Billing file based on consumption and applied tariff

The elevator and escalator monitoring solution is a non-invasive IOT solution that can be retrofitted on an elevator or escalator to detect operation and power loss. The “hellothing” platform keeps track of running hours and generates notifications when the elevator needs to be serviced.

This monitoring solution aims to provide the Manufacturer with:

  • A view of the goods’ temperature throughout the cold chain; from factory/warehouse ->
  • transport -> retail
    Real-time alerts when the temperature range is exceeded
  • Real-time alerts if a fridge is opened or left open for a period

This solution enables the enterprise to measure and monitor their own selection of environmental indicators. It allows for accurate reporting for compliance and health and safety for their workers. This monitoring solution provides the enterprise with:

  • Daily report on measured environmental
  • Real-time alerts in case of an exception

Farmers want to monitor the ambient conditions, soil moisture and plant conditions to improve crop yields. This monitoring solution provides the farmer with:

  • Daily reports on the measured environmental status
  • Real-time alerts in case of an exception
This monitoring solution aims to provide the IT manager with:
    • A centralized view of all server room environmental parameters, indicating:
      • Presence of water in the room
      • Correct operation of the air conditioning
      • Opening/closing of server room door
      • Presence of power to servers
Enterprises today have multiple assets that are widely dispersed across large areas. Monitoring and managing the use of such assets effectively is simplified with the custom-built devices and technologies that we deploy daily. This monitoring solution aims to provide:
  • Regular or (upon request) real-time views of the location of the asset
  • Alerts when an asset is removed from an area (geofencing)
  • Reports on asset use

This monitoring solution provides the Production Manager with a centralized view of all-important machine parameters, indicating:

  • Run time
  • The number of operations executed
  • Alarms or malfunctions

This monitoring solution provides the power utility with:

  • Early warning alerts in the case of detection of a malicious event
  • Daily reporting to indicate the status of the transformer environment

This monitoring solution provides the retailer with real data about the number of visitors at different times and their behaviour. The solution is less about real-time monitoring and notifications. The accumulative value lies in the data collection, reporting and analytics to provide insights into customer behaviour that can increase revenue.

This monitoring solution provides the utility with:

  • Detailed consumption data
  • Billing file based on consumption and applied tariff